Pricing is simple - an annual subscription of $499 per firm,
then optionally upgrade selected matters for $85 AUD per matter to unlock all features for those matters.
Our pricing also gives you the ability to on-charge the per-matter payment to your clients as a disbursement (if disclosed & agreed to by your client).
Only upgrade matters you choose.
Note: All prices include GST.
You can be up and running in minutes! Try our 14 day free trial and get your first matter for free!Get started for free!
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We’ve designed the platform to be user friendly so that it’s easy to start using it straight away without the need for costly set up and training. If you do want a helping hand from us, we offer the following services.
For those firms that subscribe before the end of March 2019 they will be able to book in a free one hour online training session to learn how to get the most out of FamilyProperty.
Need a refresher, or want to train some new staff on how to use FamilyProperty? We can provide hourly online training across all aspects of the FamilyProperty platform.
This includes: branding of FamilyProperty for your law firm; set up of your general family law enquiry legal chatbot and email templates; and two one hour online training sessions.
Want your own unqiue customised version of FamilyProperty? We start with a one hour discovery workshop where we will discuss with you what you are looking to achieve, and afterwards we will be able to provide you with a cost and time estimate for the project. We then work with you to implement a unique customised instance of FamilyProperty for you. This can include chatbot customisations, your own questions in the intake questionnaire, and document template customisations. The typical project engagement duration ranges from two to four weeks and start at $2,999.
Note that the discovery workshop costs $199, however if you proceed with a project this cost is factored into the project cost.
Any face to face sessions are conducted online. We recommend using Google Meet. All prices are in AUD and include 10% GST.
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Security and privacy is of paramount concern to us. Everything is encrypted at every stage, from browser-server transmissions, processing data, through to at rest storage. All data is stored within Australian based data-centres that implement state of the art security (read more about cloud and data-centre security compliance here). We don't store any credit card details, instead we leverage the best in the business provider Stripe. We have support for two-factor authentication to provide extra security for your account.
You can display your firm's logo on all screens, and you can customise the legal bot and document templates. We've designed FamilyProperty to collect the right information and equip you with the right tools, in a way that will appeal to your clients through to family law veterans alike. We believe that you won't need to change anything to get the most out of FamilyProperty, however if you would like your own customised version of FamilyProperty for an additional fee - please contact us.
We've built FamilyProperty to be simple to use from day one, without the need for complex set up, installations or I.T. There are only a small amount of optional configurations, which can be completed in around 10 minutes. FamilyProperty is a cloud based product, so all you need is a web browser and internet connection to use it.
You don't need to use the legal bot, it's an add-on that we believe will improve your client engagement through your website and can automate creation of matters from enquiries. It is not a requirement for using any other aspect of the FamilyProperty platform.
All information collated in a family property matter is completely private, only accessible to people you explicitly provide access to. There is fine grained control over user access levels, and what information can be accessed by which roles. You can revoke access at any time.
You own all the information, data and files that are entered into FamilyProperty. We have provided easy ways to export your information stored within each matter in the form of Word and Excel document exports, individual file downloads, and ZIP packages. We cannot access your data stored within FamilyProperty.
Not at all! You can use all the tools within FamilyProperty purely within your firm, without any reduction in functionality. FamilyProperty has been design to be used collaboratively, however how you wish to leverage the collaborative aspects is up to you.
The neutral balance sheet is available to people who have access to both parties' dashboards in a joint matter. By default this is only the creator (i.e the mediator) of the joint matter. Users who are provided access to one side of a joint matter (e.g a party's lawyer) will only have access to their party's dashboard, not the neutral balance sheet.
No, only administrators of a matter can provide access to other users. We recommend that the lawyer makes a request to you (the admin) to provide access to any additional people (e.g their client or team members).
Absolutely not! It's secured and only accessible to people you determine. All information added into FamilyProperty is your property. We do not share, sell or expose your information in any way.
We don't store any credit cards, instead we leverage the best in the business provider Stripe to securely store credit cards.
We will charge your credit card that we have on file when you start your firm's subscription (the commencement date of your billable year), and then we will automatically charge your credit card we have on file on each anniversary of your billable year to renew your firm's subscription. Your firm administrator will receive a tax invoice following the successful transaction via email.
We will also automatically charge the credit card we have on file when you (or anyone in your firm) opt to either create a matter in dashboard mode, or upgrade an existing matter into dashboard mode (known as a "per matter" fee). We will always provide you with an option to either proceed with the "per matter" fee, or switch the matter back to questionnaire mode, which does not incur the "per matter" fee, prior to processing the charge. Your firm administrator will receive a tax invoice following the successful transaction via email.